Mental Health First Aid: Standard
Our Mental Health First Aid (MHFA) training is a nationally accredited, evidence-based program designed to empower employees with the practical tools and understanding needed to support colleagues facing mental health challenges or crises at work.
Course Overview
Over two interactive days, participants will:
Learn to Recognise Early Signs: Identify common mental health problems such as anxiety, depression, substance use, and the early warning signals of more severe conditions or crisis situations (including panic attacks, suicidal thoughts, or psychosis).
Build Understanding: Gain a deeper understanding of mental health conditions, their impact in the workplace, and how stigma can affect those experiencing difficulties.
Develop Confident Response Skills: Practice using step-by-step action plans to support a co-worker in distress, with role play, practical scenarios, and group discussions tailored to real workplace situations.
Respond to Mental Health Crises: Receive clear guidance on how to respond effectively to emergencies such as suicidal behaviours, self-harm, acute stress reactions, aggression, or substance misuse.
Encourage Professional Help and Ongoing Support: Learn how to encourage individuals to seek professional help, self-care strategies, and how to maintain supportive boundaries while linking workers to resources such as Employee Assistance Programs (EAPs) or community services.
Understand Privacy and Confidentiality: Discuss legal and ethical considerations when supporting a co-worker—including confidentiality, consent, and the manager’s or colleague’s limits to involvement.
Who should attend?
This course is suitable for staff at all levels—whether you are a frontline worker, team leader, manager, or HR professional—who want to build confidence in supporting a mentally healthy workplace.
Delivery options
Delivered in-person over two consecutive days. Includes comprehensive workbook, resources, and certification for successful completion.
Learning outcomes
Participants will leave with the skills and confidence to identify when someone may be struggling, offer practical first-line support, and know how to help create a more open, caring, and resilient workplace culture.
Contact us to learn more about Mental Health First Aid or to book on-site training for your team.
