Psychosocial Risk Assessment & Gap Analysis

We partner with your organisation to proactively manage psychosocial hazards, helping you enhance compliance and create a healthier, safer workplace for everyone. Our process begins with a comprehensive assessment to identify workplace risks such as stress, excessive workload, bullying, lack of support, or change fatigue.

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To ensure we gather meaningful insights, we use a combination of confidential surveys, interviews, focus groups, policy and document review, and onsite observations. We then benchmark your current practices against legal requirements and recognised best practice standards, including ISO 45003 and Safe Work Australia guidelines.

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Following this assessment, we conduct a detailed gap analysis to pinpoint what your organisation is doing well and where there are opportunities to improve risk management, workplace culture, and support systems. You receive a clear, actionable report with prioritised recommendations to address risks and strengthen employee wellbeing.

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Throughout this process, we work collaboratively with your team, providing practical guidance that helps you build lasting improvements in workplace mental health and safety.

Design and Implementation of Safety Management Systems

We partner closely with your organisation to move you from simple compliance to true best practice in work health and safety, including psychosocial risk management. Our approach starts with developing a customised framework that aligns with ISO 45001 and 45003 and all relevant WHS laws—ensuring your workplace can effectively identify, assess, and control workplace hazards.

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We assist in creating or improving the necessary supporting policies, reporting systems, and step-by-step procedures to guide both prevention and response. Throughout the process, we actively engage your leaders and employees, involving them in designing the systems so that solutions are practical, relevant, and have strong buy-in across the organisation.

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To ensure successful implementation, we provide detailed rollout plans and timelines, along with clear communication strategies to keep everyone informed of updates and changes. We also deliver targeted workshops and hands-on training for team members, leaders, and HR teams, building confidence in using new tools, processes, and reporting mechanisms.

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Our service ensures WHS risk management is not a stand-alone effort, but fully integrated into your broader risk management framework and daily business operations. We set up regular review points, data collection, and measurement frameworks to track progress, along with continuous improvement cycles to ensure your system remains effective. 

Person-Centred and Trauma-Informed Practices

We work with your organisation to embed a genuinely compassionate, safe, and supportive culture that benefits individuals, teams, and the workplace as a whole.

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Our process starts with a thorough assessment of your current practices, policies, and workplace culture to pinpoint where person-centred and trauma-informed approaches can be strengthened. We collaborate closely with your team members and leaders, ensuring every perspective is heard, to co-create or refine practices that prioritise empathy, safety, and respect.

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We help you develop and implement policies and procedures that truly integrate trauma-informed principles, such as safety, trust, choice, collaboration, and empowerment into everyday operations. To build capability, we deliver tailored workshops and practical training for leaders, managers, and frontline staff, focusing on recognising trauma, preventing re-traumatisation, and fostering psychological safety.

We also provide guidance on shaping physical and social environments that support dignity, autonomy, and emotional wellbeing for everyone. Our tools and frameworks help you review and measure the effectiveness of these practices, supporting ongoing improvement.

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Finally, we offer expert consultation and debriefing to help address complex situations and provide continuous support, ensuring your workplace consistently upholds a compassionate and trauma-informed culture.